We will ask you to fill in a claim form and submit all relevant documents. Your final settlement will be based on your type of claim and the completeness and availability of all supporting documents.
When making a claim, contact Swan Insurance’s Claims Servicing Team immediately at (+632) 371 - 1111 (3002)
Report the loss immediately to Swan Insurance’s Claims Servicing Team at (+632) 371 - 1111 (3002) / (+63) 919-085-7105 / (+63) 919-085-7102
Keep the damaged property until ocular inspection and physical inventory by Insurers’ Adjuster and/or authorized representative.
A.) Shipping company
B.) Custom broker
C.) Arrastre contractor
6. Reply of the above bailles (if any)
7. Delivery receipt
8. Consignee's warehouse receiving report
9. Colored Photographs of damage cargo subject to the claim
10. Any other documents which can help in support of the loss.
A. General Requirements
B. For Building Claim
C. For Stocks Claim
D. For Machinery/ Equipment/ Furnitures/ Fixtures/ Fittings Claim